Legal
BlokPort values your trust and handles your information carefully and sensibly.
Contents
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We collect personal information to provide and improve the Services and to fulfil your orders. The information we collect falls into three categories.
Information you give us
We receive and store the information you provide, including your name, email, phone number, company name, business address, and registration or tax identifiers, as well as the orders, quotes, documents, and communications you create through the platform.
Information collected automatically
As you interact with the Services, we automatically collect technical and usage data such as your device and browser type, IP address, pages viewed, and cookie identifiers, which help us operate, secure, and improve the platform.
Information from other sources
We may receive information about you from third parties who help us provide the Services, such as suppliers and carriers who fulfil your orders, payment processors, and fraud-prevention or credit-reference providers.
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We process personal information where it is necessary to perform our contract with you, to comply with a legal obligation, for our legitimate business interests in operating and improving the Services, or on the basis of your consent where that is required.
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We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the platform is used, and improve your experience. You can manage cookies through your browser settings, though some features may not work correctly if you disable them.
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We do not sell your personal information. We share it only as needed to run the Services, including with third-party service providers who act on our behalf, such as payment processors, logistics and shipping partners, hosting and IT providers, and analytics providers, and with the suppliers and carriers involved in fulfilling your orders.
We may also disclose personal information where required by law, to comply with customs and regulatory obligations, to protect our rights and the safety of others, or in connection with a business transfer such as a merger or acquisition.
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We use appropriate technical and organizational measures to protect personal information against loss, misuse, and unauthorized access, and we protect the transmission of sensitive data. It is important that you also protect your account credentials, as no method of transmission or storage is completely secure.
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You can access and update much of your information through your account, including your profile, company details, and order history. If you need information that is not available in your account, please contact us.
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Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, to object to processing, to request data portability, and to withdraw your consent. You can also choose not to receive marketing communications from us. To exercise any of these rights, please contact us, and we will respond in line with applicable law.
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We keep personal information for as long as your account is active and as needed to provide the Services, and thereafter for as long as required to meet our legal, accounting, and reporting obligations.
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Because we operate internationally and import natural stone across borders, your personal information may be transferred to and processed in countries other than your own. Where it is, we take steps to ensure it remains protected in line with applicable law.
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The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
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We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and your continued use of the Services after a change means you accept the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
