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Source natural stone with more control. Direct quarry. Managed delivery.

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Policy

Grievance

A clear and fair way for anyone affected by BlokPort to raise a concern and have it looked into.

Contents

01Purpose02Who can raise a concern03What you can raise04How to raise it05How we handle it06Related routes

01

Purpose

This policy gives anyone connected to BlokPort a clear and fair way to raise a concern or complaint and have it looked into. We want to hear about problems early, so we can put them right.

02

Who can raise a concern

This policy is open to our staff, to workers in our supply chain, and to others affected by what we do. You do not need to be certain that something is wrong to come forward, an honest concern is enough.

03

What you can raise

You can raise concerns about unfair treatment, about safety, and about labour or human-rights matters affecting people who work for or with BlokPort. You can also raise environmental or ethical concerns connected to our operations or our supply chain.

04

How to raise it

You can raise a concern with your manager, who can often resolve it quickly, or through the contact route set out on this page. Please share enough detail for us to understand and follow up, including what happened and when.

05

How we handle it

We treat every concern confidentially and look into it fairly. We do not tolerate retaliation against anyone who raises a concern in good faith, and we act on what we find.

06

Related routes

If your concern is about serious wrongdoing, such as fraud, bribery, or a danger to health and safety, our Whistleblowing policy sets out a dedicated route and the protections that apply. This grievance policy and that policy work alongside each other.

Questions about this policy

If you have a question about this policy or want to raise a concern, please contact us.