These terms apply to every purchase made through BlokPort. Please review them before ordering.
Contents
01
These Terms of Sale govern the purchase of natural stone and related services through BlokPort. They apply to every quote, order, and contract of sale between you and BlokPort, and are in addition to our Terms and Conditions and Privacy Policy. Where these Terms of Sale conflict with the Terms and Conditions on a purchasing matter, these Terms of Sale prevail.
By placing an order you accept these Terms of Sale. We may update them from time to time; the version in effect when your order is accepted governs that order.
02
BlokPort sells to businesses and professional buyers only. By ordering, you confirm that you are acting in the course of a business, that you are authorised to bind your company, and that the purchase is not a consumer transaction. Statutory consumer rights do not apply.
03
Prices, freight, duties, and taxes shown before checkout are estimates based on the information available at the time. Because natural stone is sourced, consolidated, and delivered across borders, the final price of some orders is confirmed only once weight, volume, route, and destination are known. Where an order cannot be fully priced automatically, we will provide a quote for your approval before any binding order is formed.
A quote is valid for the period stated on it, or, if none is stated, for a reasonable period, and may be withdrawn or revised before you accept it. All prices are exclusive of taxes unless stated, and are shown in the currency indicated at checkout.
04
Your order is an offer to buy. A binding contract of sale is formed only when BlokPort confirms acceptance of the order (for example by an order confirmation or by taking payment), not when the order is submitted. We may decline or cancel an order before acceptance, including where an item is unavailable, a price or description was in error, or the order cannot be sourced or delivered on acceptable terms. If we cancel an accepted order for such reasons, your sole remedy is a refund of amounts paid for that order.
05
Payment is due as set out at checkout or on the applicable invoice, through the payment methods we make available. Orders are processed once payment (or an agreed payment arrangement) is in place. You are responsible for all applicable taxes, duties, and levies except those we expressly include in the price.
Title to the goods passes to you only when we have received payment in full. Risk passes on delivery as described in our Shipping & Delivery policy. Until title passes, you must keep the goods identifiable and hold them on our behalf.
06
Natural stone is a natural product. Variation in colour, veining, pattern, texture, and finish between pieces, and between a piece and any sample, photograph, or on-screen image, is inherent and is not a defect. Samples and images are indicative only. Dimensions and weights are nominal and subject to normal tolerances. You are responsible for confirming that a material is fit for your intended use before ordering.
07
Delivery terms, lead times, the applicable Incoterms, and the point at which risk passes are set out in our Shipping & Delivery policy, which forms part of these Terms of Sale. Delivery dates are estimates and are not guaranteed; we are not liable for delays outside our reasonable control. Where we manage delivery to your destination, the price and terms of that service are as quoted for the order.
08
You must inspect the goods on delivery and notify us of any shortage, transit damage, or non-conformance within the period and by the process set out in our Returns & Claims policy. If you do not, the goods are treated as accepted. Claims are handled as described in that policy.
09
Once an order is accepted it cannot be changed or cancelled except with our agreement, and we may charge reasonable costs already incurred (including sourcing, cutting, consolidation, and freight). Made-to-order, cut-to-size, and specially sourced items cannot be cancelled or returned once production or procurement has begun, except where the goods are faulty or not as described.
10
We warrant that the goods will, at delivery, correspond in all material respects to their description, subject to the natural variation described above. To the fullest extent permitted by law, all other warranties, conditions, and terms implied by statute or common law are excluded.
To the fullest extent permitted by law, BlokPort is not liable for indirect or consequential loss, loss of profit, or loss arising from your use, installation, or onward sale of the goods, and our total liability for any order is limited to the price paid for that order. Nothing in these terms limits liability that cannot be limited by law.
11
We are not liable for any failure or delay caused by events outside our reasonable control, including supply disruption, transport and customs delays, and extreme weather. These Terms of Sale are governed by the laws of the jurisdiction in which BlokPort is established, and the courts of that jurisdiction have exclusive jurisdiction, except where applicable law provides otherwise.
If you have any questions about these Terms of Sale, please contact us.